HAPPYFOX CHAT REVIEWS SOFTWARE
Twitter – Chat is the next generation Live Chat software for your website that integrates deeply with apps you already use.
HAPPYFOX CHAT REVIEWS OFFLINE
But we’ve got offline messages, just in case. Switch your status on/off with a simple slider button and the widget appears/disappears on your site automatically. you name it, we got it! No more “going offline”. No more ten tabs open, everything sits in one single sleek dashboard! Offer a personalized experience by customizing your chat widget – colors, profile pictures, custom statuses, chat window titles. Amazing UI that enables you to do more chats, easily and effectively. “Customer service is not just a department, it’s everyone’s job.”įaster chats, happier customers – HappyFox Chat is faster and responsive than any other live chat software available today! (1/4th of a second, to be precise).
HAPPYFOX CHAT REVIEWS FREE
Free HappyFox Chat Reporting apps (iOS, Android).Chat history (see past conversations easily).Canned responses (create your own custom pre-built replies to frequent questions).Chat transfers (transfer chat to other agents easily).Easy Turn On/Off switch (No more “chat offline”).Automatic smart triggers on custom rules (pages, time spent on page etc).Mobile optimized, super light weight widget that’s easy on page load time.Customizable widget with uploadable profile pictures.Integrates with WooCommerce, showing customers’ history and order details, live cart info.Make every chat data driven and contextual with powerful integrations with third party apps like Google Analytics, Shopify, WordPress & more.Chat with multiple customers at the same time, with an amazing, easy to use UI.It’s a business to customer communication tool that can help you with customer service, marketing or sales! Live chat is not just an “engagement” tool anymore. – View the details of order placed by guest users – View the current orders and corresponding list of items – View the Visitor’s current shopping cart and provide timely, contextual support – Have the order history of your visitors Improve conversion rates 10X on your ecommerce store, by integrating with third party apps like Shopify, Google Analytics & more.ĭeep integration with WooCommerce boosts your chat and helps you talk to your online visitors with the following: It is a bit difficult to establish a knowledge base especially for a small business if you do not remember or keep track of tickets with the same issues.Convert visitors on your website to leads with HappyFox Chat – Live chat software for the next generation.
Lastly, i hate the fact that the knowledge base does not build itself. But i guess these are drawbacks of the Demo version.
I also dislike the manner in which the the admin accounts are setup, as i can not have multiple administrators managing tickets using different log in credentials. Should one forget about these type reports, a huge back log arises. As day goes by more and more tickets are logged, some awaiting confirmation from third parties. I also love the reporting very much as one can create custom reports to meat liking.I dislike the fact that there are no reminders setup to remind administrators of critical tickets. The dashboard to me is tops, it has the most valuable information. The Fact that i can manage users logging onto the platform and reset passwords, have a track record of all tickets logged by one user.
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